6-month PG Certificate Programme in

Healthcare Operations

Service Management (HOSM)

Ranked No.28 in India amongst Best Business Schools by Business India magazine 2016




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Offered by IFIM Business School in partnership with Falcon Skills

Course Duration

Six Months Full Time

(three months academia plus three months’ internship in hospital setting)

Falcon Skills’ goal is to address the skill gap in healthcare Management through


  • Building capacity through talent development - by creating a new generation of dynamic healthcare managers
  • Impart relevant skills to manage top line/ bottom line in a safe clinical environment that is customer focused/patient friendly


Falcon Skills is a trusted name with extensive professional and domain expertise backed up with over 40+ years of experience in healthcare management. Programmes are supported and delivered with our associated partners including renowned physicians; management professionals across healthcare administration from across the globe to bring the best in class healthcare learning into this course.

Programme Objective

Offer a skill based training programme for managing key non-clinical operational services by imparting first hand experiential learning in a hospital setup

Advantages of the Programme

  • Job oriented interactive learning with state-of-the-art infrastructure and facilities.
  • Faculty members are current senior healthcare management professionals.
  • Special Training provided to enhance Interpersonal skills such as communication, collaboration, and relationship management which are fundamental to running a medical department, division, or organization.
  • Facilitation for internship and placements with all leading hospital and healthcare chains.
  • Student loan option will be made available

Course Modules

  • Communication and Interpersonal Relations
  • Principles of Hospital Operations and Administration
  • Non-Clinical Support Services
  • Clinical Support Services
  • Healthcare Regulations and Management
  • Finance and Cost Accounting in Hospital Administration
  • Purchase, Inventory Management and Control
  • Patient Centered Management
  • Functional Strategic Management
  • Hospital Technology Management
  • Hospital Information Systems and Management
  • Quality Management, Insurance and TPA
  • Education loan facility available
  • Hospital Internship tie up
  • Narayana Health
  • Sakra World Hospital
  • Bangalore Baptist Hospital
  • M S Ramaiah Hospital
  • Mallige Medical Centre

Who Can Attend

  • Qualified MBBS, BDS, BAMS, BUMS, BHMS Graduates.
  • Graduates with BSc Nursing, MSc Nursing, B.Pharm, M.Pharm
  • Graduate with minimum one or two years of experience of working in a hospital, nursing home, and diagnostics in healthcare administration function.
  • Good command on English language, including all aspects of communication i.e. spoken English, written and comprehension ability.
  • Not older than 35 years of age.

IFIM group of Institutions was established in 1995 by Centre for Developmental Education (CDE). CDE now has leading academic institutions, including IFIM Business School, IFIM College, IFIM Law College, IFIM Institute of Social Sciences and IFIM Centre for Distance Learning. Strategic location at Electronics City, Bengaluru, right opposite Infosys, helps in strong corporate exposure coupled with access to best of faculty and infrastructure.

IFIM Business School

8P & 9P, KIADB Industrial Area, Electronics City, Phase I, Bengaluru - 560100

Tel.: 080-41432800/888 | Mobile: 9900067702/4/6 | Email: hosm@ifim.edu.in

www.ifim.edu.in | www.ifimbschool.com

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